Frequently Asked Questions
HOW LONG WILL IT TAKE FOR A FULL GROOM?
Depends on breed, temperament and coat type and condition. We will be able to advise you when you bring your dog in when to expect a call to let you know he or she is ready for uplift. Usually between 2-3 hours.
DO I NEED TO BOOK IN ADVANCE?
Yes please, we do get cancellations so we could get you in Asap.
CAN I MAKE AN APPOINTMENT TO HAVE MY DOGS NAILS CLIPPED?
Yes of course
MY DOGS COAT IS MATTED. WILL YOU SHAVE OFF THE COAT?
We will always try to avoid clipping a dog’s coat off unless it is completely necessary, when possible we will try to de-matt the coat providing the process is deemed suitable and will not cause stress, pain or discomfort to your dog. Your dogs welfare is our number one priority at all times. During an initial consultation when you come for your appointment your groomer will be able to assess the coat and determine how best to proceed. In cases where the coat is heavily matted, however, there may be no option but to clip the coat off. We will provide you with advice on how to care for your dog’s coat at home and how to prevent it from becoming badly matted in the future.
Depends on breed, temperament and coat type and condition. We will be able to advise you when you bring your dog in when to expect a call to let you know he or she is ready for uplift. Usually between 2-3 hours.
DO I NEED TO BOOK IN ADVANCE?
Yes please, we do get cancellations so we could get you in Asap.
CAN I MAKE AN APPOINTMENT TO HAVE MY DOGS NAILS CLIPPED?
Yes of course
MY DOGS COAT IS MATTED. WILL YOU SHAVE OFF THE COAT?
We will always try to avoid clipping a dog’s coat off unless it is completely necessary, when possible we will try to de-matt the coat providing the process is deemed suitable and will not cause stress, pain or discomfort to your dog. Your dogs welfare is our number one priority at all times. During an initial consultation when you come for your appointment your groomer will be able to assess the coat and determine how best to proceed. In cases where the coat is heavily matted, however, there may be no option but to clip the coat off. We will provide you with advice on how to care for your dog’s coat at home and how to prevent it from becoming badly matted in the future.